This Privacy Policy explains how BasicBlox (“we,” “our,” or “us”) collects, uses, shares, and protects information from educators, parents, and students who use our platform.
We are committed to maintaining the trust of our community by handling data responsibly, transparently, and in accordance with applicable laws.
Information We Collect
We collect different types of information depending on your role and how you use the platform.
1.1 Account Information
When you create an account as a parent, educator, or student, we collect:
Name
Email address
Role (parent, educator, student)
Password (stored in hashed form)
Profile information (e.g., educator bio, student grade level, etc.)
Curriculum & Learning Data
To power core features like scheduling, progress tracking, and recommendations, we collect:
Curriculum enrollments and assignments
Lesson completion status and assessment results
Schedules and activity logs
Custom activities created by parents or educators
Reflection notes, ungraded milestones, and related content
Educator Content Data
Educators may upload or create curriculum materials, assignments, activities, and storefront content. This information is stored and may be analyzed (e.g., for search, tagging, recommendations, or AI-powered features).
Payment & Transaction Data
For paid curriculums, subscriptions, and payouts, we collect:
Purchase history
Educator payout details (handled securely via Stripe or other PCI-compliant processors)
Transaction timestamps and statuses
We do not store raw credit card or banking information. All sensitive payment data is processed by third-party providers like Stripe.
Communication & Support Data
If you contact support, participate in feedback forms, or message educators/parents, we collect:
Message content
Contact details
Logs related to your inquiry or report
Device & Usage Data
We may collect limited technical information automatically, including:
IP address, browser type, device info
Platform activity (e.g., pages visited, features used)
Cookies or similar technologies to improve functionality and personalize experience
How We Use Information
We use collected information to:
Operate, maintain, and improve the platform
Personalize experiences for parents, educators, and students
Track progress, generate insights, and recommend curriculums or activities
Process purchases, subscriptions, and educator payouts
Communicate updates, changes, and relevant information
Detect, prevent, and respond to fraud, abuse, or violations of our Terms
Develop and train AI models and recommendation systems (see Section 8)
How We Share Information
We never sell your personal information. We may share data with:
Service providers that help us operate (e.g., Stripe for payments, hosting providers, analytics tools)
AI & infrastructure partners for anonymized processing of aggregated data
Educators and parents to facilitate curriculum enrollment, scheduling, and progress tracking
Regulatory authorities, if required by law or to protect legal rights
All third parties are required to handle data securely and only for authorized purposes.
Student Data Protection
We treat student data with the highest level of care.
We do not collect personal information from students directly without parental consent.
Student data is only used to power platform functionality (e.g., progress tracking, scheduling, recommendations).
We do not use identifiable student data for advertising or third-party marketing.
Parents maintain control over their child’s data and can request deletion at any time.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep users signed in
Remember preferences
Analyze traffic and improve features
Power AI personalization features (e.g., curriculum recommendations)
You can control cookies through your browser settings. Essential cookies are required for the platform to function.
Data Retention
We retain data as long as your account is active or as needed to provide services.
Educator content may remain hosted unless deleted or the account is terminated.
Transaction records are retained as legally required for financial reporting.
Student data is retained until the parent deletes the student profile or requests deletion.
After deletion, certain data may remain in secure backups for a limited time.
Data Security
We implement industry-standard security measures to protect information, including encryption in transit and at rest, hashed passwords, and restricted internal access.
No system is 100% secure, but we take every reasonable precaution to protect your data.
AI & Data Usage
We use certain types of data to develop and improve AI-powered features within BasicBlox.
8.1 Data Used for AI Purposes
Aggregated and anonymized activity data (e.g., scheduling patterns, lesson completion rates)
De-identified curriculum content and educator materials for improving tagging, search, and recommendations
Platform interaction data to improve personalization features
We do not use personal information (e.g., student names, emails, or identifiable progress data) to train AI models without explicit consent.
Purposes of AI Processing
Enhancing curriculum recommendations for parents and students
Improving educator tools like auto-tagging, lesson suggestions, and analytics
Generating insights and optimizing scheduling tools
Training internal models to improve platform features
Third-Party AI Providers
Some AI features rely on third-party providers. In these cases, only anonymized or pseudonymized data is shared. All providers must comply with applicable data protection regulations and contractual safeguards.
Student Data & AI
Student data is only used in aggregate, anonymized form to improve recommendation accuracy.
No identifiable student data is shared with external AI models.
Parents can request to opt out of having anonymized data contribute to AI development.
User Rights
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction of inaccurate information
Request deletion of your data
Opt out of certain types of data processing (e.g., AI training)
Withdraw consent at any time where processing is based on consent
To exercise your rights, contact support@basicblox.com.
International Data Transfers
If you access BasicBlox from outside The United States of America, your information may be processed and stored in other jurisdictions where data protection laws may differ. We ensure appropriate safeguards are in place for international transfers.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of the platform after updates constitutes acceptance.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of the platform after updates constitutes acceptance.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, contact us at:
📧 support@basicblox.com
🏢 5900 Balcones Dr, Austin, TX 78731